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COVID-19 Updates


Tuesday, March 17, 2020 - Grand Rapids, MI - Health and safety are of the utmost importance to West Michigan Rideshare (The Rapid) in our efforts to provide public transportation services to the Greater Grand Rapids area. With the ever-changing information regarding the mitigation of COVID-19 (coronavirus), we understand there is much concern regarding the safety of public transit, including carpooling and vanpooling services.

The Rapid is actively coordinating with the Kent County Public Health Department and Centers for Disease Control (CDC) recommendations for responsiveness to this pandemic. We have proactively taken steps to minimize exposure to customers and employees. Providing a safe transit journey requires a partnership with our community.

We are continuously evaluating and updating cleaning procedures; for vanpool program participants, we have partnered with Mister Car Wash in Wyoming, MI, to offer a full-service option, which includes utilizing an approved antiseptic agent on the interior of the vehicles.

It's important to keep in mind that the surfaces where people touch – bars or doors – should never be considered sanitized. These surfaces are only clean until someone touches it or coughs/sneezes nearby. Due to this fact, The Rapid is discouraging non-essential travel on all buses, as well as our carpooling and vanpooling services, in line with Governor Whitmer's recent announcement.

Lessening the impact of COVID-19 is a community effort and The Rapid is working to do its part. As this health crisis continues, we will monitor developments closely and make plans to accommodate the needs of our customers and our employees accordingly.

About The Rapid
The Rapid provides public transportation and mobility services for the Grand Rapids metro area. Beyond its fixed routes, The Rapid also operates demand-response services for people with disabilities, and car and vanpooling programs. Stay informed by following The Rapid at ridetherapid.org, facebook.com/therapid, twitter.com/therapid, and Instagram.com/ridetherapid.